Privacy Policy

WHAT DO WE COLLECT?

We collect information from you when you create an account on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site without giving us this information.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How Do We Use Your Information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

• To personalize your site experience and deliver the content and product offerings that most interest you.

• To allow us to better service you in responding to your customer service requests.

• To quickly process your transactions.

• To administer a contest, promotion, survey, or other site feature.

• If you have opted in to receive our e-mail newsletter, to send you periodic promotional emails.

• If you have opted in to receive text messages, to send you marketing, promotional, or transactional SMS messages as described below.

SMS Marketing and Communications

If you choose to opt in to receive text messages from Summer Moon Coffee, we may use your phone number to send you:

• Marketing and promotional messages, including offers, product updates, and event announcements;

• Transactional messages, such as order confirmations, shipping updates, and customer service notifications.

Message frequency varies. Message and data rates may apply.
Consent to receive text messages is not a condition of purchase.

You may opt out of receiving promotional texts at any time by replying STOP or by contacting us at https://summermooncoffee.com/pages/support-form. For assistance, contact us at https://summermooncoffee.com/pages/support-form or replying HELP.

If you sign up to receive cart reminders or similar automated messages, you will receive an initial message asking you to confirm your subscription (a double opt-in). Only after you reply YES will we send additional reminders or promotional messages.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use advertising and analytics tools?

Yes. In addition to cookies, we use tracking technologies (such as pixels, tags, and APIs) that connect our website to advertising and analytics platforms. These tools help us understand how visitors interact with our site, measure the effectiveness of our marketing, and deliver content and offers that are more relevant to you.

This means that information about your browsing activity, purchases, and interactions with our site may be shared with our advertising and analytics partners. These partners may combine this information with data they already have in order to provide us with insights, improve our campaigns, and show you personalized ads on their platforms and across the web.

You can control your advertising preferences directly through your browser settings, your social media accounts, or by visiting industry opt-out resources such as the Digital Advertising Alliance opt-out page.