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FAQs

What is wood-fired coffee?

Coffee that has been roasted the traditional way: over a real wood fire. At Summer Moon, we roast our coffee over Texas oak in hand-crafted roasters that we built ourselves, brick by brick.

 

Is there a difference between wood-fired coffee and coffee from a modern gas-fired roaster?

Yes. As we say at Summer Moon: The wood makes it good! Our wood-fired coffee roasting process results in greater body and lower acidity, which translates to a rich, smooth, balanced coffee on your palate. 

 

What is Moon Milk?

Moon Milk® is our signature sweet cream. It's a top secret family recipe made of 7 secret, all-natural, all-organic ingredients. It does not contain honey or major food allergens. Moon Milk can be made dairy-free for you using oat, soy, almond or coconut milk; your choice.

 

What is Moon Juice?

Moon Juice is our dairy-free sweetener that we combine with oat, soy, almond or coconut milk to make dairy-free Moon Milk. 

 

I'm looking for the Summer Moon Coffee Menu.

Menus are available on most of our Summer Moon Location pages.

 

What kind of food do you serve?

We offer a variety of local food options at all of our locations. Because each of our shops sources from local, nearby vendors, options vary across shops. You can expect light bites like breakfast tacos, pastries, donuts, and grab and go options.

 

How can I open a Summer Moon Coffee franchise?

We do not currently franchise. We have licensees within the Summer Moon family who uphold the Summer Moon standard and company values in North Austin, San Antonio and the Dallas area. If you would like to submit a location request or inquire further about licensing, please contact us.

 

Do Summer Moon coffee shops have free wi-fi?

Yes. All Summer Moon locations offer free wi-fi.

 

What are your holiday hours?

We are closed on Easter, Thanksgiving and Christmas. We open late on Memorial Day, Labor Day, the day after Christmas and New Year's Day. We close early on July 4th, the day before Thanksgiving, Christmas Eve, and New Year's Eve. Please call your neighborhood Summer Moon to confirm local hours.

 

How does your rewards program work?

Earn 1 Star for every visit ($2.25 minimum purchase). After 10 stars at one location, you earn one free drink at that location. Stars currently do not transfer across all Summer Moon locations. 

 

Do you ship your coffee beans?

We do! You can order Summer Moon coffee beans online any time. We even have a coffee subscription program so that you can automatically receive your coffee order once a week or every other week. We currently only ship within the US.

 

Do you sell gift cards? 

Yes, we sell gift cards. You may purchase a gift card in store and online. Gift cards are redeemable in-store only. If you purchase a gift card online, you will receive a physical gift card in the mail, redeemable in-store only. We do not currently offer gift cards for our online store.

 

Are you hiring?

The best way to inquire about a job opportunity at Summer Moon is to visit the location where you'd like to work with a resume and ask. You may also use our contact form to inquire about job opportunities. 

 

How can I comment or give feedback about an experience I had at Summer Moon?

We want to hear from you! Whether your experience met the Summer Moon standard of friendly, knowledgeable baristas and exceptional coffee, or it fell short of your expectations, please contact us and we'll get back to you as soon as possible. 

 

How can I find a Summer Moon near me?

Check out our locations page. 

 

Can I order ahead online/place a mobile order?

You sure can and we encourage it! You may place a Summer Moon online drink order here or text SUMMERMOON to 33733 to get our app. While most of our locations now offer online ordering, some of our drive-thru locations do not.

 

How do I get a credit, refund or replacement?

Visit your local Summer Moon and ask to speak with a manager. Our baristas follow a make it right philosophy, so please don't hesitate to ask for a new drink in-store if your drink doesn't meet your standards, or if it just isn't for you. 

 

I see that there's a Summer Moon opening near me. When will it open?

Building out a Summer Moon coffee shop is a labor of love. We put a lot of time and care into designing vibrant, inviting spaces that you'll look forward to visiting. If you're eagerly awaiting an opening, stay tuned to our social channels: We announce store openings on our Instagram and Facebook.

 

Does Summer Moon offer decaf coffee? Do you have a half-caff option?

Summer Moon does offer decaf and half-caff both in-store and online. In-store, we offer decaf espresso, so you can get any of your favorite espresso drinks decaf or half-caffeinated — simply ask at the register! Online, look for Firelight, our decaf blend or Spark, our half-caff blend.

 

Which coffee is your espresso made from?

Velvet Blaze is our highly versatile wood-fired medium blend. It's so versatile and velvety smooth, we use it for both espresso and our house drip coffee.

  

Have a question not answered in our FAQs?
We'd love to hear from you! Contact us.