Holiday Order Deadlines

Type your store to find your Thanksgiving order deadline and departure date.

Before you begin

Please take the time to read everything for your store

  1. 1Find your storeSearch below to see your dates
  2. 2Read each sectionScroll all the way to the end
  3. 3Complete your checklistThen confirm by Mon, Nov 9

$200holiday late fee

Please order by your deadline. Late holiday orders are not guaranteed to be fulfilled. If we're able to accommodate a late order, a $200 fee applies.

All order deadlines are 7:00 AM Central.

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How the dates work

With the Thanksgiving holiday and UPS/XPO schedules, a few order deadlines and departure days are shifting temporarily.

Ready early? You’re welcome to submit your order anytime before your deadline. Your shipping schedule and departure day stay the same.

Deadline

The last day, at 7:00 AM CST, to submit your order before late fees apply.

Departure

The day your order ships from our roastery and fulfillment center, not your delivery date. Local delivery stores receive their order the same day it departs.

Plan ahead & stock up

With carrier closures over Thanksgiving and Black Friday, shipments around the holiday may take longer to arrive. We encourage you to order a little more than usual ahead of the holiday, so you have extra inventory on hand and don't run short while shipments are in transit.

The holiday week is also a busy one for many locations. Now is a good time to review your current inventory and upcoming needs and build in a little extra cushion going into the holiday weekend.

We're sharing this early so you have plenty of time to plan. We'll keep doing our part to keep orders moving as smoothly as possible before and after the holiday.

Holiday closures · November 2026

Closed*Local delivery still runs

Thursday, November 26

Thanksgiving Day

  • Roastery, fulfillment center & wholesale customer serviceClosed
  • UPSClosed
  • XPOClosed

Friday, November 27

Black Friday

  • Roastery, fulfillment center & wholesale customer serviceClosed
  • UPSOpen
  • XPOClosed
  • OdekoLocal deliveries

Support tickets submitted over the holiday will receive a response starting Monday, 11/30.

What to do now

0 of 5 done

Please confirm by Monday, November 9

By submitting a support ticket, you’re confirming that your team has read and understands your store’s adjusted order deadlines, the $200 holiday late fee, and the new holiday shipping schedule.

I acknowledge the holiday changes